All items sold in Bigtools is come with “7 days Satisfactory Return Guarantee”.
Requirements for a valid return:
reserve all discrete right to reject this return, if found this return does not meet our requirement.
|(To further jusfity whether or not your return items are qualify to meet Bigtools.com return policy, we seek your kind coordination to take few photos for the return items in all dimensions & email to firstname.lastname@example.org ?for our "Friendly Customer Team" to advise you on this matter.)|
Refund of shipment cost:
XANTZ VENTURE SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
XANTZ VENTURE SDN BHD
NO 69, JALAN BETIK 1,
TAMAN KOTA MASAI,
81700 PASIR GUDANG,
Please contact us at email@example.com or 019-772 0326 if you have any questions or doubts.